Privacy Policy

Effective Date: December 17th, 2024

This Privacy Policy explains how “Marriott Marquis Dubai” & “Hilton Creek Hotel” (“we,” “us,” or “our”) collects, uses, and shares your personal data when you use our bike-share services (“Services”). By accessing or using our Services, you agree to this Privacy Policy.

1. Data We Collect

We may collect the following personal data:

• Account Information: Name, email, and phone number.
• Usage Data: Trip routes, location data, and timestamps.
• Device Data: IP address, operating system, and app usage.

2. How We Use Your Data

Your personal data is used to:

• Provide and improve our Services.
• Communicate with you about your account or trips.
• Ensure safety and comply with legal requirements.

3. Sharing Your Data

We may share your data with:

• Technology providers for service delivery.
• Authorities when required by law.
• Partners for service enhancements (e.g., navigation services).

4. Data Security

We implement safeguards to protect your data. While we strive to secure your personal data, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You may:

• Access or update your data in your account settings.
• Request deletion of your data, subject to legal or operational requirements.
• Opt out of marketing communications.

6. Cookies

We use cookies to enhance your experience and analyze usage. By using our website or app, you consent to our cookie usage.

7. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our Services constitutes acceptance of the updated policy.

8. Contact Us

For questions or requests, contact us at:

Marriott Marquis Dubai:

• 0502351196 / 0589976521

Hilton:

• 054 247 9048